Privacy Policy

1. Introduction

ManAssure ("ManAssure", "we", "us", or "our") is a real estate advisory and consultancy firm headquartered in Hyderabad, India, engaged in ESG-first, technology-enabled advisory services relating to real estate, green project development, and related consulting activities. We are committed to protecting the privacy and security of the personal information of everyone who visits our website, engages our services, applies for career opportunities with us, or otherwise interacts with us (collectively, "you" or "User").

This Privacy Policy ("Policy") describes the types of personal information we collect, how we use, disclose, store, and protect that information, the choices and rights available to you, and how you can contact us with questions or concerns. This Policy applies to our website(s), including www.manassure.in (the "Website"), and to any offline interactions where this Policy is referenced or made available.

By accessing or using our Website, submitting a form, applying for a role, or otherwise providing us with personal information, you acknowledge that you have read and understood this Policy and consent to the collection, use, and disclosure of your information as described herein, to the extent permitted by applicable law. If you do not agree with this Policy, please do not use our Website or provide us with your personal information.

2. Scope and Applicability

This Policy applies to:

•      Visitors browsing our Website, whether or not they submit any information to us;

•      Prospective, current, and former clients who engage or inquire about our advisory and consultancy services;

•      Job applicants and prospective employees, consultants, and contractors who apply for career opportunities with us;

•      Vendors, partners, and other third parties who interact with us through the Website or in connection with our business;

and

•      Any other individual who otherwise provides personal information to us.

This Policy does not apply to information collected by any third party, including through any application, content, or website that may link to or be accessible from our Website, or to information collected by us offline or through any other means, including on any other website operated by any third party.

3. Information We Collect

3.1 Information You Provide Directly

When you submit a form, send us an email, apply for a position, or otherwise communicate with us through our Website, we may collect the following categories of personal information:

•      Identity Information: Full name, title/salutation, and job title or designation.

•      Contact Information: Email address, phone/mobile number, and city or location.

•      Professional Information: Job title, employer or organization, LinkedIn profile URL, professional background, resume/CV, work history, and educational qualifications (where submitted in connection with career opportunities).

•      Inquiry Details: The subject of your inquiry (for example, the specific advisory service you are interested in, or the career opportunity you are applying for), and the content of any message, query, or supporting documents you choose to share with us.

•      Communication Records: Records of correspondence if you contact us, including the content of emails, call notes, meeting notes, and any attachments or documents you provide.

•      Financial and Transactional Information: Where relevant to an engagement (for example, invoicing or billing details for client engagements), we may collect billing name, address, GST/tax identification details, and bank account details necessary to process payments. We do not collect or store full payment card details.

3.2 Information Collected Automatically

When you visit our Website, we and our service providers may automatically collect certain information about your device and usage through cookies, web beacons, log files, and similar technologies, including:

•      Device information such as IP address, browser type and version, operating system, and device identifiers;

•      Usage data such as pages viewed, time spent on pages, referring/exit pages, click-stream data, and date/time of visits;

•      Approximate geographic location derived from your IP address;

•      Cookies and similar tracking technologies, as described in Section 5 (Cookies and Tracking Technologies) below.

3.3 Information from Third-Party Sources

We may supplement the information we hold about you with information obtained from other sources, including:

•      Publicly available sources such as professional networking platforms (e.g., LinkedIn), company websites, and public business registries;

•      Business partners, referral sources, and industry contacts who introduce you to us;

•      Analytics and advertising partners who help us understand Website usage and improve our services; and

•      Background verification or reference-check providers, where relevant to recruitment or client due-diligence processes, and only where permitted by law.

3.4 Sensitive Personal Data

We do not intentionally seek to collect sensitive personal data or information (such as information relating to health, financial account credentials, biometric data, sexual orientation, religious or political beliefs, or similar categories) through our Website forms. We request that you refrain from submitting such sensitive information to us unless specifically requested and necessary for a defined purpose (for example, certain recruitment-related disclosures required by law), in which case we will apply enhanced safeguards consistent with applicable law.

4. How We Use Your Information

We use the personal information we collect for the following purposes:

•      Responding to Inquiries: To respond to your questions, requests, or inquiries regarding our advisory services, consultancy offerings, or career opportunities.

•      Service Delivery: To provide, manage, and administer our services, including preparing proposals, conducting due diligence, and fulfilling contractual obligations to clients.

•      Recruitment: To evaluate and process applications for employment, internships, or consulting engagements, including conducting interviews and, where applicable, background verification.

•      Communications: To communicate with you regarding updates on your inquiry, service delivery, recruitment status, newsletters (where you have opted in), and other business communications.

•      Website and Service Improvement: To analyze usage patterns, troubleshoot issues, and improve the functionality, content, and user experience of our Website and services.

•      Business Operations: For internal record-keeping, billing and accounting, audits, and management reporting.

•      Security: To detect, prevent, and address technical issues, fraud, unauthorized access, or other malicious or illegal activity.

•      Legal and Regulatory Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests, and to establish, exercise, or defend legal claims.

•      Marketing (Opt-In Only): To send you promotional or informational material about our services where you have expressly consented to receive such communications, and always with an option to opt out.

We will not use your personal information for any purpose materially different from those described in this Policy without notifying you and, where required by law, obtaining your consent.

4.1 Legal Basis for Processing

Where applicable law requires a legal basis for processing (such as under the GDPR or India's Digital Personal Data Protection Act, 2023), we rely on one or more of the following bases:

•      Your consent, which you may withdraw at any time;

•      The necessity of processing to take steps at your request prior to entering into a contract, or to perform a contract with you;

•      Compliance with a legal obligation to which we are subject; and

•      Our legitimate business interests (such as improving our services or ensuring the security of our Website), provided such interests are not overridden by your fundamental rights and freedoms.

We do not sell, rent, or share your personal information with third parties for their own independent marketing purposes.

5. Cookies and Tracking Technologies

Our Website may use cookies, web beacons, pixel tags, and similar technologies ("Cookies") to enhance your browsing experience and to help us understand how visitors use our Website. Cookies are small data files stored on your device.

•      Strictly Necessary Cookies: Required for the basic functioning of the Website and cannot be disabled.

•      Performance and Analytics Cookies: Help us understand how visitors interact with the Website, such as which pages are visited most often, so we can improve performance.

•      Functionality Cookies: Remember choices you make (such as language preference) to provide a more personalized experience.

•      Advertising/Targeting Cookies (if used): May be used, with your consent where required, to deliver content and advertisements more relevant to you and your interests.

Most web browsers allow you to control cookies through their settings, including refusing or deleting cookies. Please note that disabling certain cookies may affect the functionality of the Website. Where required by applicable law, we will obtain your consent before placing non-essential cookies on your device via a cookie consent banner or similar mechanism.

6. How We Disclose or Share Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may, however, disclose your personal information in the following circumstances:

•      Service Providers: To third-party vendors, consultants, IT service providers, hosting providers, email and communication platforms, and other service providers who perform services on our behalf and are contractually bound to protect your information and use it only for the purposes for which it was disclosed.

•      Professional Advisors: To our auditors, legal counsel, accountants, and other professional advisors, where necessary in connection with the services they provide to us.

•      Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, acquisition, or restructuring of all or a portion of our business, in which personal information may be transferred as a business asset, subject to appropriate confidentiality safeguards.

•      Legal Requirements: Where required to do so by law, regulation, court order, or governmental or regulatory authority, or where we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

•      With Your Consent: To any other third party where you have provided explicit consent for us to do so.

We require all third parties with whom we share personal information to respect the security of your data and to treat it in accordance with applicable law and this Policy.

7. International Data Transfers

Our service providers or business partners may be located, or may process data, in countries outside India, including jurisdictions that may not have data protection laws equivalent to those in your home country. Where we transfer personal information internationally, we take reasonable steps to ensure that appropriate safeguards are in place, such as contractual clauses or reliance on service providers who maintain adequate data protection standards, consistent with applicable law.

8. Data Security

We implement appropriate technical, administrative, physical, and organizational measures designed to protect your personal information against unauthorized or unlawful access, alteration, disclosure, loss, or destruction. These measures may include:

•      Access controls restricting personal information to authorized personnel on a need-to-know basis;

•      Use of secure networks and, where applicable, encryption for data in transit;

•      Regular review and updating of our security practices as appropriate; and

•      Confidentiality obligations imposed on employees, contractors, and service providers who handle personal information.

Despite these measures, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You acknowledge that you provide personal information at your own risk. If we become aware of a data breach affecting your personal information, we will take reasonable steps to notify you and the relevant authorities, as required by applicable law.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, regulatory, or reporting requirements. In determining the appropriate retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and applicable legal requirements.

As a general guide:

•      Inquiry and contact-form submissions are typically retained for as long as necessary to address the inquiry and for a reasonable period thereafter for record-keeping purposes.

•      Job application data is typically retained for the duration of the recruitment process and for a limited period thereafter, in case of future suitable opportunities, unless you request earlier deletion.

•      Client and financial records are retained in accordance with statutory record-keeping requirements under applicable tax, corporate, and accounting laws.

Once the retention period expires, we will securely delete, anonymize, or destroy your personal information in accordance with applicable law.

10. Your Rights

Subject to applicable law (including, where relevant, India's Digital Personal Data Protection Act, 2023, and the EU/UK General Data Protection Regulation), you may have the following rights in relation to your personal information:

•      Right to Access: You may request confirmation of whether we process your personal data and request a copy of the personal data we hold about you.

•      Right to Correction: You may request that we correct or update any inaccurate, incomplete, or outdated personal data.

•      Right to Erasure/Deletion: You may request deletion of your personal data, subject to applicable legal, contractual, or regulatory retention requirements.

•      Right to Restriction: You may request that we limit or restrict the processing of your personal data in certain circumstances.

•      Right to Object: You may object to certain types of processing, including processing for direct marketing purposes, or processing based on our legitimate interests.

•      Right to Data Portability: Where applicable, you may request a copy of your personal data in a structured, commonly used, machine-readable format, and request that it be transmitted to another controller.

•      Right to Withdraw Consent: Where we rely on your consent to process your personal data, you may withdraw that consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal.

•      Right to Nominate: Where applicable under Indian law, you may have the right to nominate another individual to exercise your rights in the event of death or incapacity.

•      Right to Lodge a Complaint: You have the right to lodge a complaint with a competent data protection authority or regulator if you believe your rights have been infringed.

To exercise any of these rights, please contact us using the details in Section 15 (Contact Us) below. We may need to verify your identity before responding to your request and may decline requests that are manifestly unfounded, excessive, or where an exemption applies under law. We will endeavor to respond to all legitimate requests within the time period prescribed by applicable law.

11. Children's Privacy

Our Website and services are intended for use by adults and business professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without appropriate parental or guardian consent, we will take steps to delete such information promptly.

12. Third-Party Links and Services

Our Website may contain links to third-party websites, plug-ins, or services (such as LinkedIn or other social media platforms) that are not operated or controlled by us. This Policy does not apply to such third-party websites or services. We encourage you to review the privacy policies of any third-party website or service you visit or interact with. We are not responsible for the privacy practices or content of any third-party websites.

13. Do-Not-Track Signals

Some browsers offer a “Do Not Track” (DNT) signal. Because there is currently no industry-standard approach to responding to DNT signals, our Website does not currently respond differently based on a detected DNT signal. We will continue to review developments in this area and update our practices as appropriate.

14. Legal Compliance

ManAssure is committed to complying with applicable data protection and privacy laws, including but not limited to:

•      The Information Technology Act, 2000 and the rules made thereunder (including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011), India;

•      The Digital Personal Data Protection Act, 2023, India, and its rules, as and when they come into force and to the extent applicable to us;

•      The General Data Protection Regulation (GDPR) and the UK GDPR, where applicable to individuals located in the European Economic Area or United Kingdom; and

•      Other relevant sector-specific or regional privacy and data protection standards applicable to our operations.

Where any provision of this Policy conflicts with a mandatory requirement of applicable law, the applicable law shall prevail to the extent of such conflict.

15. Changes to This Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page along with a revised "Effective Date." We encourage you to review this Policy periodically to stay informed about how we are protecting your information. Your continued use of our Website or services after any changes to this Policy constitutes your acceptance of the revised Policy, to the extent permitted by applicable law.

16. Grievance Officer / Data Protection Contact

In accordance with applicable Indian law, if you have any grievance regarding the processing of your personal information, you may contact our designated Grievance Officer at the contact details below. We will make reasonable efforts to address and resolve your grievance within the timelines prescribed under applicable law.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data-handling practices, please contact us at:

ManAssure

Address: L-1, Ohris Tech Park, Hitech City, Hyderabad – 500 081, Telangana, India

Email: contact@manassure.in

We will endeavor to respond to all reasonable queries and requests within a reasonable timeframe, and in any event within any period mandated by applicable law.

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